Amazon Web Services (AWS) Outage Disrupts Global Platforms: US-East-1 Region Hit Hard
By Md Zamal Uddin— Tech Desk | October 20, 2025 | 3 min read
A fresh wave of disruption struck the internet on Monday as Amazon Web Services (AWS) suffered a major outage in its US-East-1 region, impacting thousands of websites and online platforms across the globe. The downtime affected high-traffic apps including Snapchat, Robinhood, and Canva, leaving millions of users unable to access core features for hours.
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⚙️ What Caused the AWS Outage?
Amazon confirmed that the problem originated in its US-East-1 data center, a critical hub powering much of the world’s online infrastructure.
The company reported increased error rates and high latency across several key services, including DynamoDB and Elastic Compute Cloud (EC2).
According to initial findings, an internal network failure triggered system errors that cascaded through multiple AWS layers — disrupting app servers, APIs, and content delivery systems.
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🌍 Global Impact on Apps and Services
The AWS connectivity failure rippled worldwide. Tracking site DownDetector recorded tens of thousands of user complaints within minutes of the outage starting around 12 p.m. IST.
Affected services included:
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Snapchat – over 14,000 outage reports from users.
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Robinhood – trading activities temporarily halted.
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Canva – users unable to load design projects.
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Perplexity AI and PUBG – both experienced server disruptions.
These incidents highlight how dependent modern internet services are on cloud infrastructure, especially Amazon’s dominant hosting ecosystem.
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🔧 Amazon’s Response and Recovery Efforts
Amazon engineers immediately began mitigation procedures after detecting the failure.
In a statement on its AWS Service Health Dashboard, the company said it was “actively investigating connectivity issues in the US-East-1 Region and implementing recovery actions.”
Within a few hours, AWS announced partial restoration for most major services, while ongoing monitoring ensured system stability.
The company credited its redundant failover systems and rapid incident response for preventing an even larger global blackout.
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💡 Lessons from the AWS Outage
This widespread service disruption serves as a reminder of the internet’s deep dependence on centralized cloud providers.
While cloud computing offers efficiency and scalability, it also creates single points of failure that can impact millions simultaneously.
Experts suggest that companies relying on AWS should:
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Deploy multi-region backups.
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Use hybrid cloud architectures.
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Prepare real-time incident response plans to reduce downtime.
🧠 Quick FAQs
Q: Which major apps were affected by the AWS outage?
A: Snapchat, Robinhood, Canva, PUBG, and Perplexity AI were among the hardest hit.
Q: What caused the AWS disruption?
A: A networking fault in the US-East-1 region triggered cascading errors in AWS databases and EC2 instances.
Q: How long did the outage last?
A: Services began to stabilize within hours, though intermittent issues persisted through the day.
Q: Were users in Asia affected?
A: Yes — reports from India, Singapore, and Bangladesh confirmed temporary connection failures.
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: AWS outage 2025
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Amazon Web Services (AWS) faced a major outage in its US-East-1 region, disrupting apps like Snapchat, Robinhood, and Canva. Learn the cause, impact, and recovery update.
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